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Academic Manager

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Academic Manager


*Accounting / Business PhD and CPA/CA Mandatory (Position in Sydney or Melbourne) Primary purpose of this role The Academic Manager is responsible in their appointed discipline for all aspects of the academic delivery and governance of the Charles Sturt courses offered across the Study Centres, as specified in the Charles Sturt-SG Services Agreement and Academic Operations Manual (AOM). They are responsible for that discipline’s students’ academic experience and performance against key Outcome based goals (progression, attrition and completion rates). The Academic Manager ensure the quality delivery of assigned courses and contributes to the development of new courses in conjunction with the National Academic Director and Head of Charles Sturt University Study Centres; and will oversee and participate in external and internal course accreditation / review cycles as required. The Academic Manager is accountable for ongoing development of a large team across multiple locations, comprising full-time academics (course coordinators) and sessional academic staff. Key accountabilities Academic Delivery & Governance Ensure that all courses, in the relevant discipline, at the Charles Sturt Study Centres are delivered against requirements of the Charles Sturt-SG Service Agreement and Academic Operations Manual and associated processes; Monitor student performance within the discipline against key Outcome based goals (progression, attrition and completion) for each session; devise and implement improvement strategies. Assist with reports as required for the Academic Management Committee (AMC) to formally report and scrutinise student academic performance For their given discipline, monitor the number of student academic misconduct allegations and substantiated outcomes in total, by Centre and course; continuously improve staff and student knowledge about academic integrity (including contract cheating) through regular training, and undertaking policy /process reviews (with Charles Sturt faculty), as needed Participate in Charles Sturt internal and external course reviews / accreditation exercises, as required; Actively participate in meetings of the Academic Management Committee (AMC) and other Charles Sturt/ SG academic or management forums, as required. Perform Recognition of Prior Learning credit assessments in accordance with university policy Deliver up to two required subjects in CSU program each semester Student Academic Experience & Performance Ensure ‘whole-of-degree’ planning and enrolment/re-enrolment activities are undertaken for every student at least once for each Charles Sturt course offered at the Centres for the relevant discipline; Conduct student consultation and academic counselling for high level cases to ensure that students remain motivated in their course, and are aware of applicable Charles Sturt policies and requirements; Investigate serious (escalated) student complaints of an academic nature with recourse to the National Academic Director and Head Charles Sturt University Study Centres as required; review and update internal procedures, if necessary based on outcomes; Ensure students identified at academic risk, are appropriately and consistently supported by course coordinators in corporation with the study support team across the Centres to ensure compliance and best-practice. Progression rates are maintained at level set by the National Academic Director within discipline(s) Operational Efficiency Identify synergies / operational efficiencies in current academic processes and governance requirements as they relate the relevant discipline course delivery to ensure the academic portfolio operates under efficient and standardised national processes, Assist with timetable planning, and ensure timetables (all Centres) maximise budget efficiencies. Ensure delivery activity is aligned to current published strategies of both the University and SGA. Ensure SLA timelines are met for all academic processes. Assist National Academic Director with special projects and activities as required. Ensure subject intranet sites (I2 - LMS) are properly customised and managed each term Ensure service level timelines are met for all academic processes. Ensure increased and effective usage of e-learning technologies. Relationship management & scholarly activity Develop and maintain a high level of trust and rapport with Charles Sturt academic colleagues, namely the Deputy Dean, Heads of School, Associate Dean (Quality & partnership), Sub Dean Learning and Teaching, Course Directors, in relation to the academic delivery of Charles Sturt courses across the three Centres. Work in unity with the Academic team, Business, Assurance and Strategy team and Operations team to ensure a coherent and optimal student experience. Develop a positive and proactive working relationship with all stakeholders, across the Study Centres and Study Group generally to ensure that academic delivery requirements are resourced and met; Undertake appropriate SOTL scholarly and professional activities to maintain scholarly standing. People leadership & Change management Provide professional and academic leadership across the academic team for the relevant discipline and ensure operational efficiencies through identification of process synergies across the locations Ensure that academic scholarship requirements and formalised as policy / process with Charles Sturt and are available / mandated to staff as required Establish and agree work objectives and Outcome based goals with direct reports (and indirectly) annually Develop and implement a formal workload allocation model for the full time academic staff to ensure a viable mix of teaching and academic administration activities that align with budget. Ensure all new and ongoing staff have a general and academic induction that is signed and kept on file and updated as required and with SG HR. Provide academic leadership across the Centres ensure high level of commitment, performance and a fulfilling student experience; Ensure all academic staff undertake and document appropriate SOTL professional development / scholarly activities Support Head Charles Sturt University Study Centres in driving a nationally consistent positive performance based culture. Contribute as a collaborative, constructive and proactive member of the Charles Sturt Study Centre Academic Leadership team. Work actively with the National Academic Director and HRD to build a successor for this role and be accountable for succession planning and talent management across the academic team. Travel may be required to all Study Centres to perform the functions of the role, and to regional NSW to attend regional Charles Sturt forums, as required. Compliance Charles Sturt University Study Centres fall under the Charles Sturt University Compliance policies. The holder of this position is required to adhere to all applicable Charles Sturt University policies relating to the delivery of Charles Sturt programs and management of Charles Sturt University students at the Study Centres. The holder of this position is required to have a detailed and working knowledge of the applicable higher education regulations and legislation (e.g. National Code 2018, ESOS Act, TEQSA Threshold Standards, etc.) relating to their business unit. Work Health, Safety & Welfare Requirements Take reasonable care for your own health and safety. Comply with any reasonable instruction that is given by the person conducting the business or undertaking to allow the person to comply with legislative requirements. Report unsafe conditions or practices, and make suggestions to their business leader on improving work, health & safety at Study Group. Exercise duty of care in the health, safety and welfare of pupils and ensure they are treated with dignity and respect. Where applicable, participate in the staff consultation process about work health & safety matters. Qualifications & Training A minimum of Doctorate in specified discipline Professional Qualification/Association in specified discipline e.g. CPA, ACS Experience 10+ years’ experience in teaching higher education programs at the undergraduate and postgraduate levels Experience in student enrolment and management Experience in program review and development Demonstrated experience in academic governance (namely teaching and learning-related, and associated quality assurance requirements) Experience in managing large geographically dispersed national teams Experience in enhancing student academic outcomes, whilst assuring quality and standards Experience in budget management and corporate planning Knowledge of student candidature management – including managing students at academic risk; and an understanding of academic support services / functions, Knowledge of the National Code of Practice (2018) Understanding and experience in University governance processes and requirements Commercial experience preferred Personal Attributes/Skills Develops positive rapport and confidence with external and internal stakeholders Ability to work with students and staff from varied cultural backgrounds Demonstrated commitment to student learning, and providing a positive student experience across all academic activities Planning and Organising Superior organisational, communication and problem solving abilities Decision Making and Problem Solving Composure – Manner and Conduct Teamwork About Study GroupWe are a global pathway provider in International Education, working collaboratively with a number of Top Tier Universities. Voted as the 2017, 2018 and 2020 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe. Organisational ComplianceStudy Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.Study Group processes your information in line with data protection regulations. Please see our Privacy Policy Powered by JazzHR
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