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Academic Administration Officer

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Academic Administration Officer


Primary purpose of this role The purpose of the role ensures the execution of all academic administration and associated compliance activities across the Study Centres; ensuring high levels of customer service to students, and support to the academic team for specified activities relevant to the position. Key accountabilities Administration Ensuring that the enrolment process for continuing student enrolments occurs in-line with university timelines and procedures and that Banner and Study Global are updated accordingly. Ensuring that student requests to transfer courses are processed on-campus through the CSU Course Transfer Policy The accuracy of all student details on the PRISMS database and that students who do not arrive / re-enrol or who are terminated by CSU via the Intention to Report (ITR) process are terminated on the system; that any approved course transfer details re updated; and that CoEs issued for course extensions meet requirements. Supporting the academic team with the administration requirements of the timetable each semester – by ensuring that the timetable for each course and Centre is accurately recorded, accessible to key stakeholders and stored in a secure location. Organising casual contracts (with SG HR) for casual teaching staff based on direction from the National Academic Director Supporting the academic team with the administration requirements of the assessment moderation process, such as scanning and saving samples of students’ assessment, as requested by the Course Coordinators and that this process is conducted under tight security arrangements. Ensure that approved academic credit (by CSU Course Director) for affected students is updated on the Banner system, and that a new CoE with a reduced course completion time is issued, if needed, based on the amount of credit awarded (where credit is approved post-admission); and that students re advised accordingly.. Participate in ensuring that all processes applicable to the functions of the national academic administration team are regularly reviewed and updated to ensure adoption of a national processing approach. Other Duties as required by management. Compliance Charles Sturt University Study Centres fall under the Charles Sturt University Compliance policies. The holder of this position is required to adhere to all applicable Charles Sturt University policies relating to the delivery of Charles Sturt programs and management of Charles Sturt University students at the Study Centres. The holder of this position is required to have a detailed and working knowledge of the applicable higher education regulations and legislation (e.g. National Code 2018, ESOS Act, TEQSA Threshold Standards, etc.) relating to their business unit. Work Health, Safety & Welfare Requirements Take reasonable care for your own health and safety. Comply with any reasonable instruction that is given by the person conducting the business or undertaking to allow the person to comply with legislative requirements. Report unsafe conditions or practices, and make suggestions to their business leader on improving work, health & safety at Study Group. Exercise duty of care in the health, safety and welfare of pupils and ensure they are treated with dignity and respect. Where applicable, participate in the staff consultation process about work health & safety matters. Role requirements Qualifications & Training A minimum of a Bachelor level qualification in a relevant field Experience 1-2 years’ experience in student administration Demonstrated ability to work to deadlines Demonstrated strong verbal and written communication skills Ability to work well in a busy team environment Demonstrated experience in policy adherence and implementation Familiarity with the international education sector Sensitivity to students from other cultures Experience supervising staff Personal Attributes/Skills Develops positive rapport and confidence with external and internal stakeholders Planning and Organising Good organisational, communication and problem solving abilities Customer Service Focused Ability to meet deadlines Ability to manage confidential and sensitive information Advanced skills with Outlook, Excel, PowerPoint, Word Teamwork Competencies Being Accountable Collaborating together to succeed Embracing Study Group’s vision and mission Valuing a learning mind set Planning and delivering Achieving high quality outcomes Striving for operational excellence Embracing change About Study GroupWe are a global pathway provider in International Education, working collaboratively with a number of Top Tier Universities. Voted as the 2017, 2018 and 2020 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe. Organisational ComplianceStudy Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.Study Group processes your information in line with data protection regulations. Please see our Privacy Policy Powered by JazzHR
Study Group
October 23 on The Resumator
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