This listing was posted on Equest.
Guest Service Agent
Location:
Sydney, NSW
Description:
Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests! What You’ll Do: * Greet and interact with guests upon arrival * Assist with check-ins, check-outs, and reservations * Handle guest inquiries and provide directions and explanations of hotel facilities * Manage guest accounts, ensuring accurate billing and smooth departures * Resolve guest issues to ensure an exceptional stay * Promote IHG Rewards Club by enrolling guests and recognizing existing members Requirements: * Minimum 6 months experience in Guest Services/Administration/Reception * Qualifications in Hotel Management or Business Administration preferred * Flexibility to work night, weekend, and holiday shifts * Excellent communication skills; bilingual or multilingual skills are a plus * Ability to work in a fast-paced environment and prioritize workloads What We Offer: * Competitive hourly wage * Supportive team environment * Opportunity for growth within the company Embrace True Hospitality with us and help create memorable experiences for our guests. Apply today to join the Crowne Plaza family!
Company:
IHG
Posted:
June 18 on Equest
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