This listing was posted on The Resumator.
Team Leader Disability Support Worker
Location:
Brisbane, QLD
Description:
POSITION DESCRIPTION Position Title: TEAM LEADER DISABILITY TEAM LEADER Status: Part-Time Award: Social, Community, Home Care and Disability Services Industry (SCHADS) Award Position Purpose The purpose of this role is to provide Team Leader direction/supervision support to participants and ensure their health, safety, and well-being by providing individualised support that will enable them to achieve their goals of living an independent and fulfilling life. Reporting to Support Coordinator Supported Independent Living Manager Skills, An understanding of Positive Behaviour Support Plans or the ability to quickly acquire the skills; Competencies, Preferably a minimum of one year of experience supporting people with disability or mental health conditions and/or with complex and multiple care needs; An understanding of the term “implementation of Restrictive Practice”; Good practical and or theoretical knowledge of working with people with challenging Behaviour. Qualifications And Experience, Relevant qualifications in disability, mental health, community services or similar fields preferred Experience in performing manual handling tasks such as hoisting A current Disability Worker Screening clearance, Blue Card, or the ability to acquire one before starting Personal Attributes Professional approach (essential) Confident manner (essential) Ability to work under pressure (essential) A positive approach to change (essential) Creative and innovative (desirable) Special Conditions A driver's licence accompanied by a registered and safe vehicle that includes comprehensive motor vehicle insurance Our Vision Accord Care is dedicated to supporting not only the physical well-being but also the emotional and social needs of our clients and their families. Our commitment to these core values guides every aspect of our organisation, ensuring that we empower our team members to respect one another, uphold family values, and make a positive and lasting contribution to the lives we touch. Our Mission At Accord Care, our mission is to provide compassionate and exceptional care while fostering a culture of respect, family values, and meaningful contribution. Our Values This mission statement reflects Accord Care's dedication to The ACCORD WAY. Accountability Taking responsibility for the care provided and ensuring that it meets the highest standards of quality and safety. Choice Respecting the autonomy and choices of individuals with disabilities regarding their care, services, and daily lives. Collaboration Working together with individuals, families, and a multidisciplinary team to create a comprehensive and effective support plan. Opportunity Providing equal opportunities for individuals with disabilities to learn, work, and participate in their communities. Respect Treating individuals with dignity, respect for their autonomy, and cultural sensitivity, regardless of their age, background, or condition Diversity Acknowledging and embracing the diversity of individuals receiving care, recognizing that each person has unique needs and preference KEY ACCOUNTABILITIES KEY RESULT AREA – INTERNAL EFFICIENCY Responsibilities and Duties Key Performance Indicators (KPI’s) Ensure effective communication channels with other staff, supervisor, management, participants, carers and other relevant stakeholders Progress notes are written following each occasion of support The communication book is read at the commencement of each shift to check participant movements/activities and check duties for that shift Incidents are reported with completed documentation provided by the end of the first working day following the incident Complete other administrative tasks required to ensure compliance with Accord Care Qld Pty Ltd. procedures Ensure the Service Coordinator / Oncall has been made aware of any anomalies within the shift. Ensure a positive public image of Accord Care Qld Pty Ltd is presented All business activities comply with Accord Care Qld Pty Ltd Code of Conduct, regulatory and legislative requirements and ethical practices Policies and procedures are adhered to Displays honesty and truthfulness, confronts problems quickly displays a strong commitment to organisational success and inspires others to make and achieve goals Maintain appropriate records in accordance with established documentation protocols records are completed in accordance with established documentation protocols Participate in staff meetings, and regular supervision and training Attendance at supervision, performance evaluation sessions and training KEY RESULT AREA – PEOPLE AND CAPABILITY Responsibilities and Duties Key Performance Indicators (KPI’s) Maintain a safe and non-discriminatory workplace Set availability on the workplace App Acknowledge shifts on the workplace app when sent Log on to the appropriate application to record your attendance at the work location Appropriate notice for illness or other leave types. WHS checks are undertaken and documentation maintained Recognises assesses and actions hazards, including equipment, motor vehicles and facilities Incidents are recorded and reported and remedial action is taken. Household duties are attended to to ensure a hygienic environment is maintained Accord Care Qld Pty Ltd policies and procedures are adhered to Act professionally and respectfully at all times Professional relationships are maintained with participants, team members and service management Complaints are responded to in a timely and professional manner The confidentiality of participants and organisational information is respected and maintained at all times KEY RESULT AREA – PARTICIPANT OUTCOMES/SERVICE DELIVERY Team Leader Responsibilities and Duties Key Performance Indicators (KPI’s) Implement and monitor high-quality person-centred plans that support personal life choices A person-centred approach in service delivery is adopted Individual program plans are implemented to enable learning, independence and safe living skills. Ensure support workers complete daily reports. Ensure Incident reports are completed at the end of the shift. Ensure weekly reports are completed and submitted on time. Ensure monthly reports are completed and submitted on time Outcomes achieved demonstrate informed choice by the participant and this is documented. Participant files contain community opportunities accessed or support provided to expand their social networks. Participant files are maintained in accordance with legislation and organisational requirements. All participants are treated with respect and cultural sensitivity and awareness are displayed. The rights and responsibilities of participants and their carers are respected and maintained at all times Services provided meet the NDIS Disability Services Standards and other relevant legislation Support participants in all aspects of daily life, including but not limited to: - The individual needs of participants are met. assistance with Team Leader needs such as toileting, showering, grooming and dressing transporting participants to and from home and day programs, and other activities and appointments make medical appointments as directed or required and attend where possible with the client the appointments assist with the administration of medication in accordance with the Medication Management policy supporting participants to manage their money and purchase requested items such as preparing weekly menu plans and assist with shopping Carry out domestic duties including menu planning, cooking, serving meals, cleaning and shopping KEY RESULTS AREA - SITE RESPONSIBILITIES Mentor train supervise Undertake site induction, ensuring that the new site Team Leader is inducted correctly and is provided with every opportunity to do well. Lead and Guide Staff Communicate with the Service Coordinator regarding matters of staff. Attends and contributes to monthly meetings, and prepares agendas and meeting minutes. Building Maintenance Communicate any houses/equipment maintenance issues to the Service Coordinator KEY RESULT AREA – FINANCIAL SUSTAINABILITY AND BUSINESS PERFORMANCE Responsibilities and Duties Key Performance Indicators (KPIs) Contribute to the effective financial management and sustainability of the organisation. Payroll staff receive timesheets on time to process Expenditure of individual participant plans is within budget and service guidelines and procedures Data and progress notes are accurate and timely KEY RESULT AREA – QUALITY MANAGEMENT AND IMPROVEMENT Responsibilities and Duties Key Performance Indicators (KPIs) Continuously strive for excellence and innovation as part of quality improvement in service provision Service delivery is continuously monitored to ensure participants are receiving the service they request Embraces and participates in the organisation's ‘best practice’ and ‘continual improvement approach Remains current e-learning modules Initiates and manages the change process and energises and accelerates it on an ongoing basis, taking steps to remove barriers when they arise Implementation of updated policies and procedures ACTIVITY ACTION ASSESSMENT Team Leader - Community Task : House Supervision to maintain Participant wellbeing Role: Team Leader – Support Worker Site: Supported Independent Living Description: The Team Leader drives to a client’s home and then performs the duties that are required by that particular client. The Team Leader may work on his/her own in a client’s home or with another Care Worker, depending on the client’s mobility. May perform any of the following duties: - Personal care: including showering/sponging and dressing - Toileting, including rearranging clothing - Shopping - Assisting with mobility and transfers - Washing clothes/ Ironing - Preparing meals, cleaning dishes - General tidying and cleaning: including mopping, dusting, and vacuuming Overall Physical Demand Rating: Medium OH&S : To be trained in correct manual handling and infectious disease control Fire evacuation and CPR training required Shift Times: Shift times vary depending on the needs of the particular clientele or what the arrangement be may otherwise. PPE: Closed-in shoes, mask, gloves and other appropriate clothing suitable for specific tasks. Physical Environment: Team Leaders are expected to provide care for the personal residents of their clients. Team Leaders are to supervise build teams and set standards for Support Workers rostered to the participant's residence Client Base : Mixed for age, gender, concomitant illness or health issues, and abilities, ethnic or cultural background. Client needs/demands vary according to the individual. Education: Team Leader / workers can work without having formal qualifications. The following are suitable. ‐ Certificate III / IV in Aged Care ‐ Certificate III / IV in Disability In-home personal Team Leader roles may require the person to hold a Certificate IV in Home and Community Care Certificate III or Certificate IV in Home and Community Care. Physical Demands of Working Day (Percentage of actual time spent doing the task) . R = Rare (0-5%) F = Frequent (34-66%) O = Occasional (6-33%) C = Constant (67-100%) Task Rotation: Tasks are completed according to the needs of the client. Although the needs may be repetitive in nature. Factors R O F C Comment Standing and Walking X E.g., shopping, walking, around client’s house Sitting X Driving between clients, documentation Lifting X Carrying X Push/Pull X Residents in shower chairs, wheelchairs, general cleaning Climbing X Step stools to access shelving Bending X Twisting X Helping the client up and down from sitting Squatting X Low personal care, assistance with dressing Reaching X Transfer Grip X Shopping, carrying groceries Fine Motor X Assisting with Team Leader (hair shaving) dressing (buttons) shopping Activity Level (Act.) R = Rare O = Occasional F = Frequent C = Constant Task Activity Level Physical Capacity Personal care: including showering/sponging and dressing F (C) bending, stooping, forward reaching Assisting with walking in/out of the bathroom Personal washing and care of personal hygiene Toileting, including rearranging clothing F (F) pushing/pulling, (F) bending Assistance with walking the client to the toilet Collection of change of clothing Personal hygiene cleaning/ wiping Assistance with walking the client to the toilet Collection of change of clothing Shopping R (R) bending, sitting, twisting, walking Driving Shopping at the supermarket or similar for groceries Assisting with mobility and transfers F (F) pushing/pulling Transportation of groceries Unpacking of groceries and arrangement of items Assisting with mobility and transfers F (F) pushing/pulling Assisting with sitting to standing of client Washing clothes/ Ironing O (F) forward reaching to hang clothing Arranging dirty laundry and preparing for washing Hanging of wet items Standing when ironing Arranging dirty laundry and preparing for washing Hanging of wet items Preparing meals, cleaning dishes O (F) standing and (O) walking, duties can be down where sitting down allows Cooking and preparation of meals Washing and drying of dishes General Housework and cleaning: including mopping, dusting, and vacuuming F (O) walking, bending and reaching Vacuuming Mopping Dusting General tidying of household items Powered by JazzHR
Company:
Accord Care
Posted:
May 10 on The Resumator
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