This listing was posted on ApplicantPro, TalentPlusHire.
Project Director Australia or New Zealand
Location:
Melbourne, VIC
Description:
Institute for Healthcare Improvement Project Director Employment Type Full Time Fixed Contract (July 2024-June 2026) Job Location APAC Region (Australia or New Zealand) Reports To Sr. Project Director Application Deadline May 24, 2024 Role Summary Reporting to the Senior Project Director, Asia Pacific, the Project Director is responsible for the successful planning and execution of a portfolio of projects. The Project Director leads the project team including expert faculty, Improvement Advisors, and Project Managers to deliver the most effective and efficient programs, projects, and services to improve health and health care outcomes worldwide. Portfolio Specific Summary The IHI Asia Pacific team has a broad scope of work to further IHI's mission to improve health and health care across the region. This includes overseeing a multi-year partnership with the Department of Health in Victoria (Australia). Through this partnership, IHI is supporting the Department of Health (DH) in its efforts to improve the timeliness of emergency care for patients in Victoria. This includes assisting DH to scale and spread improvements from the previous Timely Emergency Care Collaborative, build multi-level capability and deliver measurable results through the application of improvement science. This role will primarily be accountable for working in partnership with the DH lead to design and deliver a stream of the next phase of work to improve patient flow and access to timely emergency care in Victoria. This role will also provide consulting services to DH to increase the capability of the organisation to monitor performance, build insights and identify improvement opportunities in ambulance and acute hospital care delivery. The IHI Project Director will partner with DH teams, expert clinical faculty, consumers, and front-line clinical teams to oversee results-oriented projects. In addition to this primary function, the role will also support the wider APAC portfolio of work recognising the need to best utilise the capabilities across the regional team. Principal Duties and Responsibilities Portfolio Specific Responsibilities Oversee the design, progress and successful completion of key deliverables of a new collaborative stream that advances patient flow improvements in Victoria, in partnership with DH staff, local faculty and IHI expert faculty Advise on the design and development of a central performance measurement strategy for emergency care including advising on the key metrics for performance monitoring and the design of reporting outputs (internally, to the Minister and out to the sector) Design and develop a capability building program to build DH internal capability to support emergency care performance monitoring and provision of performance insights to senior leaders Oversee the design and development of project dashboards to support the wider program of improvement projects including advising on the measurement strategy, operational definitions and visual display of data, in partnership with DH analysts, dashboard developers and improvement advisors General Project Director Responsibilities: Leadership and Relationship Management Lead effective teams to achieve desired results Build and maintain strong relationships with customers, partners, and faculty; negotiate difficult conversations to a desired end while maintaining trust and respect Mentor and develop staff to reach their highest potential Optimise work and projects and programs for overall organisational success Provide thought leadership to one or more of IHI's content areas Actively promote the diversity of IHI's faculty and staff by identifying and developing emerging leaders from projects and programs Project Direction and Design Drive project design, including conversations with customers and funders, developing proposals, etc. (in conjunction with New Business) Lead the development of the overall vision and strategy for a project/program Establish clear project goals that can be tracked and summarised over time Lead the timely completion and adaptation of the IHI Five Core Design Components for results-focused projects Work with the Project Manager to support project timelines, budgets, and deliverables Design and improve program/project activities, including modifying program/project structures, creating curricula, designing trainings and agendas, and testing new approaches to meet desired goals Lead and facilitate high-level external meetings and workshops (virtual and in-person) Along with Improvement Advisors, teach and apply IHI's core methodology (e.g., improvement science) to accelerate customer/partner results; coach individual teams to maintain pace In collaboration with the Improvement Advisor, review and analyze individual and collective team data and reports and make recommendations in project content and coaching to achieve results Content Development and Dissemination In coordination with PDT, Portfolios, and Regions, identify and develop new opportunities for IHI content, programs, or products Develop and execute dissemination plans, including writing blogs, publishing articles with faculty and presenting at conferences Act as a spokesperson and representative for the project/program; present at meetings, external visits, and IHI conferences Position Knowledge, Skills, and Abilities General Skills, Knowledge, and Abilities: Knowledge of and experience with one or more of IHI's content areas Project management skills, including being detail-focused and managing aggressive timelines Ability to manoeuvre through complex political situations to achieve desired outcomes Ability and skill to drive and achieve quality results within complex, time constrained goals Familiarity with grants and other complex funding arrangements a plus Excellent communication skills (both interpersonal and written), including superior presentation skills Ability to think about whole systems, rather than optimise for one part Create a compelling vision and build motivation with internal and external teams Negotiation, decision making, and delegation skills Ability to effectively coach and motivate customer teams and staff Ability to drive to effectively develop self and others Must be an approachable mentor, employee advocate, and team leader Able to actively support, communicate, and teach the unique culture and values of the Institute for Healthcare Improvement Commitment to IHI Values Commitment to equity, anti-racism, and the improvement of societal systems. Portfolio Specific: Knowledge of the Victorian health care system and the systems that impact this specific portfolio of work Knowledge of and ability to design measurement systems for system-wide performance monitoring and improvement Knowledge of patient flow and experience in supporting acute care teams (hospital and ambulance) to improve timeliness of care delivery Ability to utilise the Breakthrough Series Collaborative Methodology (or a similar methodology) Deep knowledge of improvement science and experience building quality improvement capability, within frameworks taught within recognised improvement science programs (e.g. an IHI Improvement Advisor or an equivalent qualification) Ability to analyse and evaluate quantitative and qualitative data and research evidence from a range of sources Strong negotiation, decision making and delegation skills. Position Qualifications Required Relevant tertiary qualifications in health or community services, or equivalent experience At least ten years' experience working in a team within a complex, professional environment Prior health care improvement (or other relevant) focused project management at similar level Working knowledge of Microsoft Word, Excel, PowerPoint Improvement Advisor training Preferred Post-Graduate degree in related field Five to seven years of experience leading teams of professionals and/or in a consulting environment working Project Specific Held Project Director (or equivalent) or senior consultant position leading large-scale quality improvement initiatives and achieving outcomes for individuals and populations Work Experience Focus Areas: Within a hospital / acute flow improvement With a broad range of senior public sector and clinical stakeholders Victorian health care system Utilising the Breakthrough Series Collaborative Methodology (or a similar methodology) Designing measurement systems / dashboards to enable system-wide understanding of performance and improvement Teaching, coaching and building capability in improvement science, including an understanding of adult learning principles. Location and Travel: Live in or willing to travel to Victoria Ability to and interest in travel with main travel being within Victoria Current Australian driver's licence. Working at IHI At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical coverage, tuition reimbursement, a personal development allowance to support what matters to you, a professional development allowance to support continued learning, respect for personal commitments and flexibility to manage them, generous time off including vacation time, holidays, wellness and wellbeing time, and other special programs to support employee wellbeing. IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know. Job Posted by ApplicantPro
Company:
Institute For Healthcare Improvement
Posted:
May 8 on ApplicantPro, TalentPlusHire
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